Privacy Policy
- Introduction
1.1 We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the collection, sharing, and publication of your personal data. You can access the privacy controls via [not applicable].
1.4 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
1.5 In this policy, “we”, “us” and “our” refer to MG Roofing Ltd. For more information about us, see Section 14.
- Credit
2.1 This document was created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
You must retain the above credit. Use of this document without the credit is an infringement of copyright. However, you can purchase from us an equivalent document that does not include the credit.
- The Personal Data That We Collect
3.1 In this Section 3, we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.
3.2 We may process data enabling us to get in touch with you (“contact data”). The contact data may include your name, email address, telephone number, postal address, and/or social media account identifiers. The source of the contact data is you.
3.3 We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your name, your contact details, your payment card details (or other payment details), and the transaction details. The source of the transaction data is you and/or our payment services provider.
3.4 We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data”). The communication data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
3.5 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is our analytics tracking system.
- Purposes of Processing and Legal Bases
4.1 In this Section 4, we have set out the purposes for which we may process personal data and the legal bases of the processing.
4.2 Operations – We may process your personal data for the purposes of operating our website, processing and fulfilling orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business or the performance of a contract between you and us.
4.3 Relationships and Communications – We may process contact data, account data, transaction data, and/or communication data for the purposes of managing our relationships, communicating with you by email, SMS, post, fax, and/or telephone, providing support services, and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers, and customer personnel, the maintenance of relationships, and the proper administration of our website, services, and business.
4.4 Direct Marketing – We may process contact data, account data, and/or transaction data for the purposes of creating, targeting, and sending direct marketing communications by email, SMS, post, and/or fax and making contact by telephone for marketing-related purposes. The legal basis for this processing is consent or our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.
4.5 Security – We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website, services, and business, and the protection of others.
- Providing Your Personal Data to Others
5.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5.2 Your personal data held in our website database will be stored on the servers of our hosting services providers identified at [not applicable].
5.3 Financial transactions relating to our website and services may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.
5.4 In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
- Our Details
14.1 This website is owned and operated by MG Roofing Ltd.
14.2 We are registered in [England and Wales] under registration number [number], and our registered office is at 4 Maes Gwyn, Llanddaniel, Anglesey, LL60 6AF.
14.3 Our principal place of business is at 4 Maes Gwyn, Llanddaniel, Anglesey, LL60 6AF.
14.4 You can contact us:
(a) by post, to the postal address given above; (b) by using our website contact form; (c) by telephone, on 07508 035608; or (d) by email, using mgriffiths174@gmail.com.